Last Updated: July 24, 2025

We want you to be completely satisfied with your purchase. If for any reason you are not, we are here to help.

1. Returns You have [e.g., 30] calendar days to return an item from the date you received it.

2. Return Eligibility To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.

• In its original packaging.

• Accompanied by a receipt or proof of purchase.

3. Non-Returnable Items Certain items cannot be returned, including:

• Gift cards

• Personalized or custom-made items

• Sale or clearance items

4. Return Process To initiate a return, please follow these steps:

1. Contact us at info@japaneseknivesworld.com with your order number and reason for the return.

2. We will provide you with instructions and a return shipping address.

3. Securely package the item and ship it to the address provided.

Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

5. Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

6. Exchanges If you need to exchange an item for a different one, please contact us at info@japaneseknivesworld.com. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

5. Cookie Policy (Completed Version)

Cookie Policy

Last Updated: July 24, 2025

1. What Are Cookies? Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners.

2. How We Use Cookies We use cookies for a variety of reasons detailed below:

• Strictly Necessary Cookies: These are essential for you to browse the website and use its features, such as accessing secure areas of the site and making purchases.

• Performance Cookies: These cookies collect information about how you use our website, like which pages you visited and which links you clicked on. This data helps us improve the performance of our Site.

• Functionality Cookies: These cookies allow our website to remember choices you’ve made in the past, like what language you prefer or what your user name and password are so you can automatically log in.

• Marketing/Advertising Cookies: These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organizations or advertisers.

3. Your Choices Regarding Cookies You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work. You can manage your cookie preferences through the cookie consent banner on our Site.

4. Contact Us If you have any questions about our use of cookies, please contact us at: info@japaneseknivesworld.com.